Salesforce also announced a fund to invest in generative AI startups. Increase productivity and streamline searches across platforms with Slack integration for Salesforce SMB and communicate in real time between the two. Alternatively, to connect to a Salesforce org: From the Apps section in the Slack sidebar, select Salesforce. If youre already connected, this slash command replies with your connection status. Salesforce's generative AI tools would help companies “completely reimagine how they engage with their customers,” she said. You can connect Salesforce for Slack to a Salesforce org by entering /sfhq-connect and following the on-screen instructions. She said Salesforce's proprietary data and AI models would help differentiate its offering. Teams competes with Slack.Ĭlara Shih, a general manager at Salesforce, said in a press briefing that the announcement responded to demand by businesses for the nascent technology.
Microsoft Corp (MSFT.O), for instance, has announced that technology from OpenAI - a company in which it is investing - can generate meeting notes in its product Teams, as well as suggest email replies to vendors through its Viva Sales subscription. The move reflects a race among technology companies to outfit their tools with generative AI, which can create new text, imagery and other content based on inputs from past data. ChatGPT also would integrate with Slack to help users summarize conversation threads and handle other queries. The San Francisco-based company said technology it is calling EinsteinGPT would combine its proprietary AI with that of outside partners, including OpenAI, to help businesses generate email drafts, customer-account information and computer code. March 7 (Reuters) - Salesforce Inc (CRM.N) said on Tuesday it was working with ChatGPT creator OpenAI to add the chatbot sensation to its collaboration software Slack, as well as bring generative artificial intelligence to its business software generally.
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